Shipping policy

Thank you for choosing Heera N Hues. We appreciate your business and want to keep you informed about our shipping procedures.

Processing Time

All orders are processed within 2-7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur, especially during peak times or unforeseen circumstances. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be sent via text message if you provided a mobile phone number at checkout. The tracking information will be active within 24 hours.

Customs, Duties, and Taxes

Heera N Hues is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Heera N Hues is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside India.

Contact Us

If you have any questions about our shipping policy, please contact us at info@heeranhues.com.